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Sunrising Bedding Natural Latex Mattress

We're here for all your snooze questions & tell you about all things related to Sunrising Bedding

7 Days a week,We’d love to answer your questions, resolve your issues,
or just talk about Sunrising Bedding.
Customer service is the backbone of what we do here at Sunrising Bedding,
We can’t wait to hear from you.


E-mail: customservice@sunrisingbed.com

TeL: 571-343-6005



How long does it take for the mattress to expand?

Usually, you need to allow 24-48 hours for the mattress to fully expand. It also okay to sleep on the mattress within 24 hours if you find the mattress has expanded to its standard size. If it doesn't get fully expanded within one week, please contact our customer service customservice@sunrisingbed.com and we'll try our best to solve the problem until you get satisfied.

How does the warranty work?

Within 20 years, if your mattress has over 1 inch body impression/hollow, or sag, lump caused by manufacture defects, you can contact our customer service customservice@sunrisingbed.com and we'll deliver you another new mattress for free. For Sunrisingbed warranty details, visit /mattress-warranty

Is the mattress single-sided or double sided(flipable)? How can we revolve it?

The mattress is single-sided. For our memory foam mattress, there is no need for revolving or rotating. For our innerspring mattress, you can rotate it every half year, which means placing the head of the mattress at the foot of the bed.

How is the mattress shipped?

This mattress will be compressed and rolled into a box and be shipped to your door. The shipping is free and doesn't break the mattress.

Can the mattress support overweight persons? About weight limit?

Our mattress can support weight as heavy as 800lb, so there's no problem to support overweight persons. It won't sag or leave body impression/hollow on the mattress.

Is the mattress good for stomach sleeper/back sleeper/side sleeper?

Yes, you can have comfortable sleep on the mattress, no matter you sleep on your stomach, back or side.

Is the mattress good for back pain/arthritis/sciatica/scoliosis/hip pain/shoulder pain?

Yes, if you have the avove and the following health problems, our mattress will give you a great relief to help you have a good rest. The following problems are acid reflux, allergies, fibromyalgia, neck pain, osteoporosis, plus size, restless leg, restricted mobility, sleep apnea, sleeping hot, spinal stenosis, spondylolisthesis.